Support
Support tickets
All tenant support tickets across Halveron — assign Halveron staff and reply from here
Priority guide (P0 = most critical)
- P0Production down, all users blocked, data loss, or security incident.
- P1Major feature broken for many users; no workaround.
- P2Important feature impaired; workaround exists.
- P3Moderate impact; handle within next business day.
- P4Minor issue or cosmetic defect.
- P5Question, docs request, or enhancement idea.
0 tickets